Our Clients and their Testimonies



Our clients cover private, public and non-profit sectors. We support all levels of leadership from executive boards to front line managers and those attending talent management programmes.

Our clients include RSA, Lloyds Bank, Hermes, CCLA Investment Management, Structured Finance Management, Appleby, Capita, Walkers (Cayman Islands), Legal and General, Kier Group, Anglian Water, MOL (Europe), various Councils and Health Care Trusts, Berkshire Shared Services, North Yorkshire Police, Clubs for Young People and Nottingham Housing Association.

We thank them all for allowing us to be part of their organisation’s journey for a season or an on-going period of time.


“One to one coaching has given me an understanding of how my inner beliefs, thoughts and reactions affect my outward behaviour.  Also that people I meet and deal with on a daily basis have the same struggle. This has led to the confidence to build relationships that work, learning how to challenge in a healthy way.”

Infrastructure Maintenance Programme Manager, Anglian Water

“CCLA had a few individuals from different departments and different levels with good technical knowledge but needed to improve their leadership, communication, personal awareness and confidence.  I am grateful to Leading Leaders for the coaching provided, which has enabled these individuals to significantly improve their working relationships with colleagues who have themselves commented on the positive changes to these individuals.”

  Head of Personnel, CCLA Investment Management

“The support provided was carried out in a very friendly informal manner, allowing me to relax and discuss my future in a more comfortable environment. Flagging up the process of looking beyond the current situation and exploring the many options open to me was very positive.  It enabled me to talk through the situation with someone not directly involved and pointed out things about myself that I may not have recognised. Any follow up required has been taken care of in a timely manner, and I feel that if I need more information I would be able to ask for it, ‘it didn’t end there' ".

Finance Manager, Caxton Consulting (Kier Group PLC)

“Karen successfully led a number of projects including Leadership Development.  The products were identifying leadership qualities, aligning these to the corporate values, producing innovative “leading people” policy and practice guidelines and linking leadership to performance management and development.  Karen has excellent consulting skills.”

  Business Development Director, AWI    

“Karen worked with my senior colleagues, member organisations and volunteers to review the leadership and personal development pathways within Clubs for Young People network.  Karen played a major role in identifying and describing the key pathways as well as suggesting a framework to consolidate diverse thoughts, ideas and interest groups throughout the network.  Karen quickly displayed a real and in depth grasp of the challenges facing CYP and its leadership programme and suggested helpful and well thought out frameworks and pathways.”

  Chief Executive, Clubs for Young People    

“I have experienced Karen’s skills in facilitating with the director team and also her coaching on a 1 to 1 basis.  Her skilful approach, enthusiasm and commitment made a genuine improvement to the business and developed constructive working relationships”.

Director of Utility Services, AWS  

“The entire leadership alignment exercise was carried out in a professional manner, with great skill and tact.  Overall the assignment very much met our expectations.”

  Chief Executive, Bedford Hospital Trust

“MOL Europe has started a Change Project intended to build team work, abolish silo mentality, and ensure roadblocks preventing progress towards our Vision are eliminated. Facilitating a group that consists of eight nationalities, Karen showed great adaptive skills and flexibility in adjusting the program for the group’s needs, and her contribution has been immense.   If I had thought that we would be where we are now when we started, I would have been more than pleased.  We are grateful for her contribution.”

Managing Director, M.O.L Europe    

“Excellent facilitation and team development, which has moved the team further than my wildest expectations.  The whole day was a fantastic way of getting to know my department and very worthwhile – excellent!  If you want more from the individuals in your team and from the team as a united force I would strongly recommend you speak to Leading Leaders Ltd.”

  Deputy Company Secretary, RSA    

“Leading Leaders Ltd. came to work with my team and provided an excellent, highly professional workshop, which enabled them to better understand their own and each other’s strengths enabling them to work more effectively and efficiently both as individuals and within their business unit.  The workshop provided an opportunity to learn in a thoroughly enjoyable environment – we certainly had fun!  The facilitator’s gentle challenging of individuals together with her honesty, fair approach and endless enthusiasm ensure a highly successful and productive event”

  Senior Manager, Capita Registrars    

“Thanks to the facilitator.  The team has really benefited from the day and the session was spot on!”

LDD Team Leader, Connexions Partnership Bedfordshire and Luton Ltd      

“This is, without doubt, the best development I have ever had.  The approach used in this workshop was fresh and stimulating.  A great day!"

Head Teacher, Crosshall Junior School  

“Leading Leaders Ltd carried out a customer survey on the Personnel and Training service provision throughout the Kier Group.  The facilitator quickly developed a clear understanding of the objective of the assignment together with the issues we expected to arise.  The meetings with the directors were organised promptly and conducted with integrity.  The report will be of great benefit to us.  Thank you for your efforts!”

Personnel Manager, Kier Group Ltd.    

“Karen worked with my executive colleagues and I coordinating a whole range of activities in connection with our cultural change and business improvement programmes which have attracted attention from many other organisations.  Karen played a major role in identifying and organising the key communication messages throughout the Group, displaying excellent intellectual skills as well as boundless enthusiasm and commitment.”

Chief Executive, AWG plc